Guide Report
San Ignacio Lagoon, BCS, Mexico
Feb. 27, 2015
By: Liisa Juuti
Our guests often ask me, "How come
can you receive a new group just a few hours after the current group has left
the camp?" The answer is, planning & coordination, great team
work and very high energy and stress level. I’ll share with you how
the “change of the group” day for each of us actually is.
I. Catalina, Ceci, Elsa and Pedro wake up at
4:20 a.m. and start preparing the packed lunch to be served on the plane, both
for the group leaving the camp and for the new group. Usually this means preparing
around 120 burritos. After that they start preparing the breakfast for our 25+
guests, serve it and wash the dishes.
IV. Meanwhile, Maldo drives for 2 hours
leaving early in the morning for Santa Rosalia to buy all the food supplies for
the new group.
V. M-T and I wake up at 6 am, get the palapa ready for breakfast, serve
the breakfast to our guests and say goodbye to the group that leaves around 8
am. I make the cabin plan for the new group and check their special diets.
Sometimes we have up to 19 guests with special diets in one group; my respects
to the cooks´ imagination! Then we start cleaning up the palapa and separate
the trash produced in 5 days. Thanks to our Eco Certificate we separate and
recycle about 95% of all our trash with no need to deliver anything to the
garbage dump. After having cleaned up and reorganized the lifejackets and
rubber boots I do some office work; sales inventory, weather report, and send
off the guide reports. If we have time, we wash our laundry and clean up the
camper we´re staying in. Then at 1 pm we put our special staff shirts on and
head to the airport to receive the new group with drinks, snacks and a big
smile, and there's nothing fake about that smile. We love this!